The challenge
Rexel generates a significant portion of its revenue through online sales. The adoption of this sales channel and the available services varies from one country to another. The need to integrate local services complicates the development and management of the group's roadmap, as the platform is based on a core e-Commerce model. What tools and methods should be adopted? How can the company transition from the 'V' development model to agile production, while decentralizing development historically done offshore to local teams?